SineDay

Refund, Cancellation, and Dispute Policy

Operated by RaLux LLC DBA SineDay

Last updated: March 17, 2026

Digital product policy

SineDay sells digital subscription access and digital planning tools. No physical goods are sold through this service.

Refund policy

All purchases are final.

Because access to SineDay Premium is granted immediately after purchase, SineDay does not offer routine refunds, partial refunds, or retroactive credits.

Technical issue review

If a verified technical issue prevented access to the purchased service, the customer must contact support@sineday.app within 7 days of the charge.

SineDay may, at its sole discretion, review the issue and determine whether a corrective action is appropriate.

Cancellation policy

Subscriptions may be canceled at any time through the billing portal or account settings.

Cancellation prevents future renewals.

Cancellation does not create a refund for the current billing period.

Dispute policy

Before filing a bank dispute or chargeback, customers must first contact support@sineday.app.

If a customer files a dispute without first attempting direct resolution, SineDay may use its records, policy disclosures, Stripe checkout consent, login activity, and service-access records to respond.

No returns

Because no physical goods are sold here, no product return process applies.

Contact

Support: support@sineday.app

Legal: legal@sineday.app